Take it in turns to read out the problem statement and
respond using the specific Meta Model structure indicated. Each
structure will be demonstrated first.
Deletions
Unspecified Nouns
Example: I want a change
Response: What change, specifically?
I want a change
I'm enjoying this
Its terrible
I have lots of skills
Meet you at the pub
I want a computer
I want the report tomorrow
I'm putting you down for a course
I need it now
We need this done today
I need the report
Get me a sandwich
Talk to the customer
I need a new car
Get the problem fixed
I read it in a magazine
Unspecified Verbs
Example: She rejected me
Response: How exactly did she reject you?
He did it
He made her leave
I calmed the customer down
My boss ruined me
Ive taken the heat out of the situation
I did a great piece of work
Ive seen the writing on the wall
They get on really well
He's running the department badly
I like him
This company is going places
She always falls
I told him, now he should do it properly
I'm running on empty
At least he tries
Lets go!
Nominalisation
Example: I want recognition
Response: How do you want to be recognised
We have made our decision
Your work needs more attention
I have a bad feeling
I want more choice
There's no relationship
We had a great meeting
Failure worries me
I want publicity
Our customers have no patience
Sales doesn't work
He makes a bad impression
Marketing doesnt work
We need better management
Manufacturing has no future
I want more direction
Decisions are always hard
Lack of Referential Index
Example: They don't rate me
Response: Who, specifically doesn't rate you?
Response: According to who?
The writings on the wall
People are stupid
They should know better
It needs to be done properly
People make mistake
Those people need to be disciplined
Those products are expensive
One knows what's best
This happens everyday
If you learn NLP you will become very rich
We shouldn't do that
Its either them or us
You must turn your mobile off in the office
Were all going to be made redundant
They say you should do more exercise
If you cant beat them
Simple Deletion
Example: I'm unhappy
Response: unhappy about what?
You can't
Help me
Im fed up
I'm sad
We can manage
I just cant start
He is wrong
Its perfect
I know
Its all wrong
I feel curious
I don't want to
Never again
He cant
You must not do that
Stop it
Comparative Deletions
Example Our new product is more effective
Response More effective than what?
Response More effective than when?
It's for the greater good
He's more sensitive
NLP is better
She goes further
This is far more efficient
You look happier
Hard beds are better
He's more tolerant
She's much brighter
This is more complicated
This is more like it
Green is calmer
She's more fun
This is getting much easier
Blue is better
I'm enjoying this so mush more
Distortions
Complex equivalence
Example He's silent..He doesn't like what I've done
Response How do you know that his silence means he doesn't like
what you've done
A good relationship means never having to say sorry
To stay in this job I have to work harder
You cant have a well paid job that is enjoyable too
You cant trust sales people
Marketing is an easy job
If you want success you have to give up your home life
That means trouble
He came in late on Saturday; I'm going to
have to fire him
When you talk like that I know you don't mean it
He wears the same colour shirt as the boss: that means he's in
for promotion
I saw them down the pub together; they must be having an affair
This is the only way
He doesn't know what I want because he doesn't care about me
She goes down to the gym so she must be healthy
Lost performance
Example its disaster to be made redundant
Response Who is being made redundant
Response Who is saying its a disaster?
People make mistake
Managers are overpaid
They should have seen it coming
People like people who are like them
They're always doing that
People learn from people who are different
This report needs finishing
Learning NLP will make you more successful
A meeting was held
This needs fixing
Mistakes have been made
This report needs finishing
Nobody is pulling their weight
A meeting has already been held about this
People are more flexible these days
They've been at it again
Mind reading
Example you don't rate me
Response How do know that I don't rate you?
Response what leads you to believe that?
I know you don't believe me
She's really happy now
He doesn't want to help me
Hell laugh at this
You just don't care
They will think I'm stupid if I do that
He's ever so happy
Hell be upset if you disturb him
My boss thinks Im lazy
Hell get upset if you leave early
Hell hate you if you do that
When I present, everyone is judging me
The boss is in a foul mood today
You can see how effective NLP is
You know this isn't working
I know you're enjoying this
Cause and effect
Example He makes me cringe just by speaking
Response How does he make you cringe?
Response How do you make yourself cringe when he speaks?
Because of you I feel worthless
This exercise will inspire me
I'm unhappy when he goes away
If I stay in this job I have to work harder
If you want a pay rise you have to stay late
If I do that Ill get into trouble
My boss makes me angry
If you do that Ill leave
I feel tense as soon as speaks
They restrict my enthusiasm
I cant relax without music
If you want success you have to give up your home life
We cant do that because it wont listen
If I do the presentation it will go badly
There's no point trying, he wont listen
I wont apply, they'll never give me the job
Things always go wrong when she walks in here
Presuppositions
Example What are we going to do next?
Response How do you know were doing something next?
Response What makes you think were doing something next?
When this plan falls Ill say told you so
It will be easier when he leaves
What will the next reorganization bring?
When are you leaving?
Who are you going to fire next?
You'll enjoy it once you do it
Once you make a start you'll find it easy
We cant buy a car because we don't have any cash
Ill be so happy when he gets found out
I cant go for lunch with you because I'm
going to a customer meeting
I cant go home my boss wont like it
I cant learn to use this properly because I don't have enough
time
What's going to go wrong next?
I'm just waiting for a bus
We wont be late we can get a taxi
Ill be happy when this is all over
Generalisations
Universal Quantifiers
Example He never listens to me
Response Never?
Response was there ever a time when he did?
Nobody likes me
He always tells the truth
All company's are greedy
No one cares any more
Its always the honest people that love
Nobody is having any fun these days
Nothings the same anymore
All the competition exaggerates
Nothing works here
Ill never be able to get fit
Everybody's talking about it
They always have an excuse
Americans can express themselves
Everybody works too hard
Sales people cant be trusted
NLP practitioners are always healthy
Modal Operator of Necessity
Example I have to take care of her
Response What happens if you do/don't?
We shouldn't do that
You have to get a good education
You must arrive on time
You've got to laugh
I must get a new car
You always have to be dressed smartly
You must be polite to the boss
We have to get a break from work
You must get that work done to day
I mustn't leave yet
You need an action plan
You have to listen to the boss
You ought to be more careful
You shouldn't talk to that customer
without asking me first
This project must not fail
You mustn't
Modal Operator of Possibility
Example I cant tell the truth
Response What would happen if you did?
Response What stops you?
Response How do you stop yourself?
I can't go there now
I can't relax
I can't ring that customer
Ill never be to able to learn this
I won't be able to complete that on time
I can't sleep
I can't apply for that job
I couldn't possibly tell you
I might not finish that report on time
I couldn't ask for a pay rise
I cant imagine that
I cant concentrate on work at the moment
I might just tell him that
I couldn't fire her
I could do it if I tried
I might do what he says